We are happy to confirm that our showrooms are open to customers. However, some of them will be ‘by appointment only’ please check here.
To comply with safety guidelines, we are limiting the number of visitors in our showrooms at any one time. This may involve closures during normal opening hours when our kitchen designers are delivering demonstrations and/or conducting design meetings with customers. Full instructions for visitors will be posted on the door of each showroom. Visitors who are unable to wait, can book a timed appointment with the showroom.
We have complied with the government’s guidance on managing the risk of COVID-19 and we can confirm that we have applied the 5 steps to safer working together.
- We have carried out a COVID-19 risk assessment and shared the results with the people who work in our showrooms
- We have cleaning, hand washing and hygiene procedures in line with guidance
- We have taken all reasonable steps to help people work from home
- We have taken all reasonable steps to maintain a 2m distance in the workplace
- Where people cannot be 2m apart, we have done everything practical to manage transmission risk.
Harvey Jones would like to thank all NHS staff for their amazing work, dedication and passion during these challenging times. We are committed to doing all we can to support the national effort by following government guidelines.
We will be contacting all our customers to discuss recommencement of projects that were postponed as a result of the lock-down. As we resume projects, we will be taking all necessary measures to ensure the continued safety of our customers and teams.
In the meantime, all our lines of communication remain open, you can contact us via telephone or email during our normal operating hours. If you are looking for inspiration or ideas, you can order a brochure, with the option to receive it by post or via download.
Virtual Consultations
We have developed a virtual experience that will provide you with our full design process from the safety of your home. Our designers will work with your initial plans through our amended appointment service, ensuring your future kitchen is the exact space you desire. We are able to virtually deliver all of the space planning, furniture selection and design specifications required through a virtual experience that is fully aligned with our in store design process.
Workshop Operations
Our workshop is adhering strictly to safeguarding measures as recommended by Public Health England to protect our employees, contractors, customers and the community at large from the threat of COVID-19. This includes the delivery teams who will be wearing masks and gloves when delivering to customers, using hand sanitiser regularly and keeping 2 metres away from anyone who may be on site. Delivery paperwork has also been suspended.
Other Considerations
Like all businesses we remain mindful of all our responsibilities during this period of uncertainty. Whilst the well-being of our staff, our customers and those with whom we work is, of course, the highest priority. We also recognise our responsibilities as an employer, to help protect jobs and the livelihoods of our team and all the suppliers who have supported us over many years. This is not possible without your support and we want to say thank you to all the customers who have supported Harvey Jones during this time.
We continue to take care to protect people from the risk of COVID-19 and no matter where you are in your kitchen design journey we are determined to provide you with the best offers and service possible.
In the meantime, we remain vigilant, and we will continue to keep you informed of changes as and when new information is available.
Wishing good health to you and yours. Harvey Jones Kitchens