We are continuing to provide a full service to our clients and all our teams are still available.
To comply with the latest government national lockdown all of our showrooms are now closed however our designers are still on hand to support you with any queries or questions you may have.
We are committed to doing all we can to support the national effort by following government guidelines. We continue to take all necessary measures to ensure the continued safety of our customers and teams.
Virtual Consultations: We have developed a virtual experience that will provide you with our full design process from the safety of your home. Our designers will work with your initial plans, ensuring your future kitchen is the exact space you desire. We are able to virtually deliver all of the space planning, furniture selection and design specifications required through a virtual experience that is fully aligned with our in store design process.
Workshop Operations: Our workshop is adhering strictly to safeguarding measures as recommended by Public Health England to protect our employees, contractors, customers and the community at large from the threat of COVID-19. This includes the delivery teams who will be wearing masks and gloves when delivering to customers, using hand sanitiser regularly and keeping 2 metres away from anyone who may be on site. Delivery paperwork has also been suspended.
Kitchen installation: Home visits will continue as our installations teams have been trained in safe working practices, as per government guidelines.
Other Considerations: Like all businesses we remain mindful of all our responsibilities during this period of uncertainty. Whilst the well-being of our staff, our customers and those with whom we work is, of course, the highest priority. We also recognise our responsibilities as an employer, to help protect jobs and the livelihoods of our team and all the suppliers who have supported us over many years. This is not possible without your support and we want to say thank you to all the customers who have supported Harvey Jones during this time.
We continue to take care to protect people from the risk of COVID-19 and no matter where you are in your kitchen design journey we are determined to provide you with the best offers and service possible.
Please be assured, all our lines of communication remain open across all our showrooms, you can contact us via telephone or email during our normal opening hours. If you are looking for inspiration or ideas, you can order a brochure, with the option to receive it by post or via download.
In the meantime, we remain vigilant, and we will continue to keep you informed of changes as and when new information is available.
Kind regards, Harvey Jones