Our approach
We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA where we can. We are working to improve the site and have not had it independently audited.
If you need a different format or some help
Call us on 020 7407 8885 or email [email protected] and tell us what you need. We can talk you through our designs by phone, or send information in another format where we can. Some older brochures and catalogues are PDFs that may not work well with screen readers, so if you need the information in one of them, let us know, and we’ll provide it in a format you can use.
Tell us if something is hard to use
If a page doesn’t work with your browser, keyboard or screen reader, call 020 7407 8885 or email [email protected] and tell us where. We aim to reply within [two working days].
Last reviewed: 1 November 2026
