Frequently asked questions

Every Harvey Jones kitchen is individually designed, so the investment depends on your space, cabinetry, materials, finishes, and the details you choose.

During your complimentary design appointment, your designer will take time to understand your ideas, priorities and budget, helping you explore the possibilities and create a kitchen that’s right for your home.

Timescales vary depending on the complexity of your design, the work required in your home and the installation schedule.

Many clients begin planning several months before they want their kitchen completed. We recommend getting in touch early, particularly if you’re undertaking a larger renovation or extension.

Your designer can explain the stages involved and help you plan around your project.

Yes. You’re welcome to visit a Harvey Jones showroom to explore our kitchen displays, experience the quality of our cabinetry and discover different colours, materials and finishes.

If you’d like to discuss your own project in more detail, we recommend booking a complimentary design appointment so a designer can dedicate time to you.

We have showrooms across the UK, where you can explore our bespoke kitchens, discover design ideas and speak to our team.

Use our showroom finder to find your nearest Harvey Jones showroom and learn more about visiting.

Yes. Your initial design appointment with Harvey Jones is complimentary and gives you the opportunity to discuss your ideas, explore possibilities and learn more about our design process.

There’s no obligation to proceed.

Before your appointment, think about how you use your kitchen, what you love about your current space and what you’d like to change.

Gather inspiration images, consider your preferred styles and colours, and have a sense of your budget and ideal timescales.

If you have room measurements, architectural drawings or floor plans, please bring them along. Photographs of your existing kitchen can also help your designer understand the space.

Don’t worry if you haven’t got these ready. Your first appointment is an opportunity to explore your ideas, and your designer can explain what information will be needed as your project progresses.

Your designer will take time to understand your home, your lifestyle and what you’d like to achieve.

You’ll discuss your ideas, practical requirements, preferred styles and budget, while exploring layouts, cabinetry, storage solutions and finishes.

It’s a collaborative conversation designed to help you understand the possibilities and the next steps in creating your kitchen.

Yes. Harvey Jones offers virtual design appointments, allowing you to speak with one of our designers from the comfort of your home.

You can discuss your ideas, share plans or inspiration and explore the possibilities for your kitchen without visiting a showroom.

A Harvey Jones kitchen is designed around your home, your lifestyle and your individual requirements.

Rather than relying on a fixed collection of standard layouts, our designers work with you to create cabinetry and storage solutions suited to your space.

From proportions and configurations to colours and finishing details, your kitchen is personal to you.

Yes. Our hand-painted cabinetry offers a wide range of colours, so you can create anything from a timeless neutral kitchen to something more expressive.

Your designer can help you explore our colour collection, complementary materials and finishes to find a combination that works beautifully in your home.

Yes. Although we’re known for our traditional joinery and in-frame cabinetry, our designs can suit both classic and contemporary interiors.

From Shaker cabinetry to clean-lined designs, your designer can help you achieve a look that reflects your personal style.

Yes. Bespoke cabinetry is particularly well suited to homes with individual architectural features, challenging dimensions or unusual layouts.

Whether you’re working with an older property, an extension or a contemporary home, your designer will explore how to make the most of the available space while respecting its character.

Yes. Alongside bespoke kitchens, we create cabinetry for utility rooms, boot rooms, pantries, bedrooms, media areas, home bars and other spaces throughout the home.

Our designers can help you create practical, beautiful storage and a consistent design style across different rooms.

Harvey Jones cabinetry combines traditional joinery techniques with modern precision. Each kitchen is made to suit its individual design, with attention to construction, proportions, and finishing details.

Our approach combines skilled craftsmanship and practical design to create cabinetry for everyday living.

We use materials selected for their quality, stability and suitability for long-lasting cabinetry.

Your designer can explain the materials used in your chosen kitchen, including how the cabinets, doors, and drawers are constructed, and help you explore suitable worktops, handles, and other finishes.

Our painted kitchens receive their final hand-painted finish after we fit the cabinetry in your home.

This allows our specialist painters to finish the cabinetry in its installed setting. It also means you can professionally repaint your kitchen in a different colour in the future.

Our kitchens are built to last, combining durable cabinetry, skilled craftsmanship, and designs that adapt as your needs change.

With proper care, you can enjoy a Harvey Jones kitchen for many years. Our refurbishment service also offers ways to refresh existing cabinetry rather than replacing an entire kitchen.

Yes. Harvey Jones offers specialist kitchen fitting and hand-painting services.

Our experienced fitting and painting teams work to bring your design to life, with an installation manager helping oversee the process when our installation service is included.

Yes. When using our installation service, an installation manager visits your home before your kitchen enters production to review the space and identify practical requirements.

This helps the team prepare for the fitting and understand your property’s specific characteristics.

Depending on your project, you may need to arrange additional plumbing, electrical, and building work separately.

Your designer and installation manager can explain which services are included and what other work you need to organise before installation begins.

Installation timescales depend on the size and complexity of your kitchen, the preparation required and the work involved. Your Harvey Jones team will discuss the anticipated schedule with you so you understand what to expect as your kitchen takes shape.

If you have a concern during installation, speak with your installation manager so they can review the issue and agree on the next steps.

We know how important communication is during a home project, and our team is here to help you understand what’s happening and how we’ll address any outstanding details.

Harvey Jones provides a 10-year cabinetry guarantee, subject to the applicable terms and conditions.

Your guarantee documentation explains the cover available for your kitchen. If you’re unsure what’s included or need help, our aftercare team can explain the next steps.

For everyday cleaning, use a soft, slightly damp cloth and avoid abrasive products or harsh chemicals that could damage the painted finish. Always follow the care instructions provided with your kitchen and clean up spills promptly to help protect your cabinetry.

If something needs attention, you can contact our aftercare team with details of your kitchen and the issue you’re experiencing. Our team can review your enquiry and advise what assistance may be available, including any applicable guarantee cover or chargeable services.

Yes. If you’ve inherited a Harvey Jones kitchen when you purchase a property, we’d be happy to discuss your options.

Whether you’re looking for advice on caring for the cabinetry, need help with an existing issue, or want to explore refurbishment, our team can direct your enquiry.

Yes. Our refurbishment service can help give an existing Harvey Jones kitchen a new lease of life.

Options include professional repainting, repairs, replacement hardware, additional cabinetry and changes to existing layouts, depending on the kitchen and your requirements.